Punch Bowl Social and The Agave Room Website California Consumer Privacy Policy

Effective: July 18, 2023

New PBS Brand Co., LLC and its affiliated entities (“Punch Bowl Social,” “The Agave Room,” “we,” “us,” “our”) are committed to letting you know how we will collect and use your information. This California Consumer Privacy Policy supplements the Punch Bowl Social and The Agave Room Website Privacy Policy (“ Privacy Policy”) and contains the disclosures required under the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA”). For individuals who are California residents, the CCPA requires certain disclosures about the categories of personal information we collect and how we use it, the categories of sources from whom we collect personal information, and the third parties with whom we share it. This California Consumer Privacy Policy applies when you interact with our websites, mobile applications, social media sites and handles, email, and online services, make a purchase or enter into other transaction with us, visit one of our locations, or attend an event sponsored by us (our “Services”).

This California Consumer Privacy Policy does not apply to information collected by third-party websites that may be linked to or from the Services. We are not responsible for the actions and privacy policies of third parties.

We reserve the right to modify the terms of this California Consumer Privacy Policy from time to time. We will post any changes, and such changes will become effective when they are posted.

NOTICE AT COLLECTION

We collect information from users as described in our Privacy Policy. The personal information as defined in California Civil Code Section 1798.140(v)(1)(A) to (K), we may collect includes:

Identifiers such as name, address, contact information, company name, payment information, internet protocol (IP) address, and device identifiers.
Personal information described in California Civil Code Section 1798.80(e) such as the identifiers listed above.
Commercial information such as occasion for reservation (optional), special requests for reservation (optional), event details, visit frequency, date and time of visit.
Internet or other electronic network activity information such as browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement.
Audio, electronic, visual, thermal, olfactory, or similar information collected from security cameras.
Professional or employment-related information such as information provided when an applicant applies online.
Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g; 34 C.F.R. Part 99).
Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

We collect this information to help us personalize and continually improve your experience using our Services. We may use your information to: provide services and complete transactions; provide requested or personalized content; take your reservation; market or sell gift certificates or other products; send offers, promotions, or targeted advertisements for our restaurants, services, or special events; communicate with you and respond to inquiries; optimize or improve the Services and our operations; detect, investigate, and prevent activities that may violate our policies or be illegal; and perform statistical, demographic, and marketing analyses of users of the website.

We may also use or combine information that we collect through the Services with other information we obtain to enhance, expand, and check the accuracy of our records, and to provide you with more personalized services, offers, and promotions. We do not sell this personal information, but may share it to third parties for cross-context behavioral advertising and disclose it to service providers to fulfill certain business purposes, as outlined in our Privacy Policy. You have a right to opt-out of the sharing of your personal information by submitting a request through our contact form or emailing us at privacy@punchbowlsocial.com.

We will store and use your information only for as long as is necessary for the uses we collected the information for as described in our Privacy Policy. Unless we are actively using your personal information, storing information necessary to support purchases, or have a legal basis for retaining such information, in accordance with this Policy and applicable law, we will delete your personal information.

NOTICE OF PERSONAL INFORMATION WE HAVE COLLECTED IN THE LAST TWELVE MONTHS

We collect information from users as described in our Privacy Policy. The personal information as defined in California Civil Code Section 1798.140(v)(1)(A) to (K), we have obtained on California residents within the last twelve months includes:

Identifiers such as name, address, contact information, payment information, internet protocol (IP) address, and device identifiers.
Personal information described in California Civil Code Section 1798.80(e) such as the identifiers listed above.
Commercial information such as credit card information when making purchases in-store, occasion for reservation (optional), special requests for reservation (optional), event details, visit frequency, date and time of visit.
Internet or other electronic network activity information such as browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement.
Audio, electronic, visual, thermal, olfactory, or similar information collected from security cameras.
Professional or employment-related information such as information provided when an applicant applies online.
Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g; 34 C.F.R. Part 99).

Please note that personal information does not include publicly available information from government records or made publicly available by you such as on social media sites, deidentified or aggregate consumer information, and Personal Information protected by certain other sector-specific federal or California statutes.

We collect the personal information listed above from the following categories of sources:

Directly from you, including through your use of our Services which may include the website sign-up form, the website chatbot, OpenTable reservation platform, photobooths, Adentro in-store Wi-Fi and Triple Seat event request submission.

Automatically collected from you.

NOTICE OF OUR USE OF PERSONAL INFORMATION FOR BUSINESS OR COMMERCIAL PURPOSES IN THE LAST TWELVE MONTHS

For each of the above categories, we use the personal information we collect for the commercial and business purposes disclosed within our Privacy Policy. We use the personal information we collect about you to help us personalize and continually improve your experience using our Services. We may use your personal information for the following commercial and business purposes, which include to: provide services and complete transactions; provide requested or personalized content; take your reservation; market or sell gift certificates or other products; send offers, promotions, or targeted advertisements for our restaurants, services, or special events; communicate with you and respond to inquiries; optimize or improve the Services and our operations; detect, investigate, and prevent activities that may violate our policies or be illegal; and perform statistical, demographic, and marketing analyses of users of the website.

SALE OR SHARING OF PERSONAL INFORMATION IN THE LAST TWELVE MONTHS

In the last twelve months, we have not sold or shared personal information identified in the above categories to any third party. Furthermore, we do not sell or share personal information of consumers under 16 years of age.

DISCLOSURE OF PERSONAL INFORMATION IN THE LAST TWELVE MONTHS

In the last twelve months, we have disclosed your personal information collected to our service providers, advertising networks, affiliates, partners, and other entities, for the business and commercial purposes as described below. We do not disclose sensitive personal information, as that term is defined in the CCPA.

Service Providers: We engage the following types of vendors to perform functions on our behalf such as: customer information management, customer communications and marketing services, billing and collection, order fulfillment, auditing and accounting, professional services/consultants, analytics services, security services and IT support. These companies are restricted from using your information in any manner other than in helping us to deliver or provide you our services. There are limited circumstances in which the service provider collects data directly from you when their privacy policies may also apply.

Social Media Platforms: Where you choose to interact with us through social media, your interaction with these programs typically allows the social media company to collect some information about you through digital cookies they place on your device and other tracking mechanisms they place on your device. In some cases, the social media company may recognize you through its digital cookies even when you do not interact with their application. Please visit the social media companies’ respective privacy policies to better understand their data collection practices and the controls they make available to you.

Companies Involved in Advertising: We partner with companies that assist us in advertising about our Services to others who may be interested in the Services. These companies may use tracking technologies on our website to collect or receive information from the Services and elsewhere on the internet and use that information to provide measurement services and target ads.

Corporate Affiliates: We share data with other members of our group of companies.

Assignment: We may change our ownership or corporate organization while providing the Services or website. We may also sell certain assets or the business associated with the Services or website. In such events, we may transfer some or all of your information to an entity acquiring all or part of our assets or to another entity with which we have merged or to the successor to our business. Under such circumstances, we would request the acquiring party to follow the practices described in this Privacy Policy with respect to information that has already been collected.

Law Enforcement, Legal Process, and Emergency Situations: We may also use or disclose information if required to do so by law or on the good-faith belief that such action is necessary to: (a) conform to applicable law or comply with legal process served on us or in response to requests from law enforcement or regulatory authorities; (b) protect and defend our rights or property, the website, the Services or our users, or (c) act to protect the personal safety of us, users of the website and Services, or the public.

CALIFORNIA RIGHTS AND CHOICES

If you are a California resident, you have certain rights related to your personal information. Except as otherwise provided by applicable law, you may exercise the following rights free of charge with respect to the personal information covered by this Privacy Policy. We endeavor to respond to your request promptly upon verification and as required by applicable law.

(i) Right to Know

You have the right to request that we disclose personal information that we have collected, sold, or shared about you, including:

The categories of personal information;
The categories of sources from which the personal information is collected;
The business or commercial purpose for collecting, selling, or sharing personal information;
The categories of third parties to whom we disclose personal information; and
The specific pieces of information we have collected about you.

(ii) Right to Correction

You have the right to request that we correct inaccurate personal information that we maintain about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.

(iii) Right to Deletion

You have a right to request that we delete any personal information about you that we have collected directly from you, subject to certain exceptions.

(iv) Right to Opt-Out of Sale/Sharing

You have a right to opt-out of the sharing of your personal information because, within the meaning of the CCPA, we may share personal information identified in the above categories for purposes of cross-context behavioral advertising. You may exercise your right to opt-out of the sharing of your personal information by submitting a request through our contact form or emailing us at privacy@punchbowlsocial.com. You may also choose to enable online, where available, a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out.

We do not offer a right to opt-out of the sale of your personal information because, within the meaning of the CCPA, we do not sell and have not sold personal information identified in the above categories to any third party within the last twelve months.

(v) Right to Limit Use and Disclosure of Sensitive Personal Information

We do not offer a right to limit the use or disclosure of sensitive personal information because, within the meaning of the CCPA, we do not use sensitive personal information for inferring characteristics.

(vi) Right to Non-Discrimination For Exercise of a California Privacy Right

You have a right to not receive discriminatory treatment by us for the exercise of privacy rights conferred by the CCPA, including an employee’s, applicant’s, or independent contractor’s right not to be retaliated against for the exercise of their CCPA rights.

(vii) How to Submit a Request

You may submit a request to exercise the rights listed above by:

Submitting a request through our contact form
Emailing us at privacy@punchbowlsocial.com

For more information on how to opt-out of the sharing of your personal information please click here.

(viii) Verifiable Request

As required under applicable law, we take steps to verify your identity before granting you access to information or acting on your request to exercise your rights. We may require you to provide information sufficient to allow us to reasonably verify you are the person about whom we collected personal information or an authorized representative and to describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We may limit our response to your exercise of the above rights as permitted under applicable law.

(ix) Agent Authorization

You may designate an authorized agent to make a request on your behalf. You may make such a designation by providing the agent with written permission to act on your behalf. As permitted by law, we may require additional verification in response to a request even if you choose to use an agent. We may refuse a request if the agent does not provide adequate proof of their authorization. You may also make a verifiable consumer request on behalf of your minor child.

OTHER IMPORTANT INFORMATION

Users Under Sixteen: Our website is intended for users aged 16 and older only. Accordingly, we will not knowingly collect or use any personal information from children under the age of 16. If we become aware of personal information in our database that was collected from a child under 16, we will delete that information.

YOUR CALIFORNIA PRIVACY RIGHTS

California Shine the Light Privacy Rights: We do not disclose your personal information to unaffiliated third parties for those third parties’ direct marketing purposes unless you affirmatively agree to such disclosure.

California Consumer Privacy Act: Please click here for our California Consumer Privacy Act Notice.

Contact Us
If you have any questions about this Privacy Policy, contact us by using our contact form.